Savor the taste of Istanbul’s finest kebabs, freshly prepared with heritage recipes passed down through generations. Indulge in culinary artistry drawn from Anatolian lands, enjoy hearty meals in a setting filled with the warmth and vibrancy of true Turkish hospitality, and discover why our guests return time and again to our welcoming table in the heart of the city.
Privacy Policy
At Anadolu Kebab House, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal data when you use our online platform, dine at our restaurant, or engage with our catering and event services. We comply with the General Data Protection Regulation (GDPR) and all applicable local and international privacy laws to ensure the security and confidentiality of your information.
Information We Collect
We may collect and process the following personal data about you:
- Identity information, such as your name, date of birth, and gender
- Contact details, including postal address, email address, and phone number
- Payment information necessary for processing purchases or bookings
- Information about your orders, preferences, and dietary requirements
- Details of your visits to our website, including usage data and cookies where applicable
- Feedback or communications you send to us, including inquiries and complaints
How We Use Your Information
Your personal data is used solely for the purposes of:
- Providing and managing our food service offerings, including restaurant dine-in, takeout, delivery, catering, and event hosting
- Processing payments and managing bookings or orders
- Communicating with you regarding your orders, reservations, and customer service inquiries
- Improving our services and personalizing your experience
- Complying with legal obligations and protecting our legal rights
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent where requested (e.g., newsletter subscription)
- The necessity for performance of a contract between you and Anadolu Kebab House
- Compliance with a legal obligation to which we are subject
- Our legitimate interests, such as improving our services and ensuring network security, provided such interests are not overridden by your rights
Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information under the following circumstances:
- With trusted third-party service providers who help us deliver services, such as payment processing or delivery logistics, under strict confidentiality agreements
- When required by law or in response to valid legal requests by public authorities
- In connection with business transfers, such as mergers or acquisitions, ensuring continued confidentiality
Data Security
We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, misuse, or alteration. Access to your personal information is limited to authorized personnel who need it to carry out their duties.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, regulatory, tax, accounting, or reporting requirements. After this period, your data is securely deleted or anonymized.
Your Rights
You have the following rights regarding your personal data:
- To access the personal data we hold about you
- To request correction or deletion of inaccurate or incomplete data
- To object to or restrict processing in certain circumstances
- To request portability of your data
- To withdraw consent at any time, where processing is based on consent
- To lodge a complaint with a relevant supervisory authority if you believe your rights have been violated
Please contact us at our physical address for any requests or concerns regarding your personal data:
Anadolu Kebab House
45 Istiklal Street, Floor 2
Istanbul, Marmara
34430
Turkey
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve functionality. You can manage cookie preferences through your browser settings. Detailed information about cookies is available on our platform.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we learn we have collected personal data from a minor without consent, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in legal requirements or our business practices. We encourage you to review this policy regularly to stay informed about how we protect your personal data.
By using our online platform or services, you agree to the collection and use of your personal data as described in this privacy policy. Thank you for trusting Anadolu Kebab House with your information.